Shipping + Returns

Shipping

Gypsylaine living is a made to order business. Smaller orders will be shipped with in 5 business days. Larger items and custom orders will take 2-3 weeks. 

If you order a smaller item and a custom piece in the one order, please note that they will be shipped once custom piece is complete. If you wish to receive the smaller item earlier than the custom piece, please add that in the notes section at checkout. 

We also offer express shipping which can get your order to you sooner.

Australia Post and courier times will vary from state to state, public holidays and busy period. We don't take any responsibility for delays. if in a remote region please expect an extra surcharge and longer shipping times.

Returns and Exchanges 

Notification of any damage or breakages while in transit needs to be reported with in 24hrs of receiving goods.

Buyers are responsible for return cost if for change of mind or exchange.

Items need to be returned in original packaging and original condition, securely wrapped.

If the goods aren't returned in original condition buyer will be liable for loss of value. This will be subject to inspection once received back.

All returns and exchanges need to be actioned with in 14 days of receiving goods.

Please note there are no returns or exchanges on custom orders. We understand some of our items are fragile,  therfore breakages may occur in transit, notification of this needs to be with in 24hrs.